Outage due to Service Timeout

Incident Report for Banjo PA

Resolved

Banjo's monitoring tools detected timeouts on the primary website apps.banjohealth.com. The outage lasted 6 minutes 53 seconds starting at 14:15:59 EST. The issue that was routed with Auth0 authentication was resolved by the engineering team .
Posted Jan 16, 2024 - 14:00 EST